
+62 811-1118-023
We are open Mon-Sat: 8AM - 17PM
ISO 20000 Certification
The ISO 20000 Certification is an internationally recognized standard for IT service management systems (ITSMS). It ensures that organizations deliver high-quality IT services by implementing best practices for service design, delivery, and continuous improvement. This certification is essential for IT service providers, ensuring efficiency, reliability, and customer satisfaction.
✔ Improved IT Service Quality – Ensures consistent and reliable IT service delivery.
✔ Enhanced Customer Satisfaction – Aligns IT services with business and customer needs.
✔ Operational Efficiency – Streamlines IT processes, reducing downtime and costs.
✔ Compliance & Risk Management – Ensures adherence to IT governance and regulatory requirements.
Achieving ISO 20000 Certification helps businesses optimize their IT service management, enhance operational efficiency, and build trust with customers. It demonstrates a commitment to delivering high-quality IT services while maintaining industry standards and compliance.